How To's

How to open dispute on aliexpress

Why can’t I open a dispute on AliExpress?

The Buyer Protection period may be over. You can open a dispute on the 11th day after seller has sent out your order and within 15 days of the order’s completion. If the Buyer Protection period is over, please contact seller, negotiate with seller to reach an agreement.

When can you open a dispute on AliExpress?

When can I open dispute? Generally the option to open a dispute will become available on the 11th day after seller has sent out the goods, until to the 15th day after delivery time is over or you confirmed the receipt.

How do I open a dispute on AliExpress after 15 days?

1. Timely extend the Buyer protection Timer. 2. Open the dispute before or within 15 days following the finish of the order.

See how to open the dispute for a finished order:

  1. Log into your AliExpress account.
  2. Go to the My Orders page.
  3. Click the View Detail link above the order you want to open the dispute for.

How do I get a refund from AliExpress?

How To Make a Refund Claim on Your AliExpress Account

  1. Log in to your AliExpress Account.
  2. Click on Orders and find the order you want to get a refund for.
  3. Hit Open Dispute.
  4. Fill in the information about the order.
  5. Add pictures/videos/messages to support your claim.
  6. Click on Submit.

Does AliExpress refund money?

If you have purchased anything on, but didn’t receive it within the seller’s guaranteed delivery time, you can get a full refund.

Will AliExpress steal my money?

Taken together, AliExpress offers some really good deals, but not all products are legit. You can get all sorts of counterfeit items there, from electronics to clothing. Some sellers have also been known to defraud buyers by tricking them into paying before they receive an item and then disappearing with the money.

Is AliExpress legit 2020?

AliExpress is one of the largest platforms for ecommerce entrepreneurs to find dropshipping products. The majority of suppliers who list their products on AliExpress are legitimate business owners, but a few bad apples list copyrighted or counterfeit goods on the platform, which can cause issues for dropshippers.

Why is AliExpress bad?

Why Do AliExpress Products Have A Bad Reputation

With AliExpress, you are often buying directly from the factory and there is very little quality control (depending on the supplier). But that being said, there are many great products to be had on AliExpress.

Why is AliExpress so cheap?

Why Are Items So Cheap on AliExpress? Unlike Amazon, the majority of merchants selling products on AliExpress are based in China and source all of their merchandise directly from Chinese manufacturers. This keeps costs down and means they can afford to offer free or very cheap shipping as well.

Does AliExpress sell fake stuff?

No. They are not fake. Aliexpress is the retail branch fire the Alibaba Group outside of China. A lot of these manufacturers produce quality and brand products anyway.

Where is AliExpress?

AliExpress is an online retail service based in China owned by the Alibaba Group. Launched in 2010, it is made up of small businesses in China and other locations, such as Singapore, that offer products to international online buyers.

Does AliExpress steal information?

It is absolutely normal for AliExpress to request your ID to make sure you are who you claim to be. However, it is never ok for you to provide this information to the seller, as they are not supposed to get your personal payment information at any point – AliExpress will pay the seller when needed.

How safe is AliExpress?

Is AliExpress safe? Shopping on AliExpress can be considered generally safe because it’s owned by Alibaba, an established, multi-national company. This doesn’t automatically make it a 100% safe place to shop, but it is reassuring to know that there is a credible, reputable company behind it.

Is AliExpress better than Amazon?

Amazon prices are generally not as low as Aliexpress prices, but they are cheaper than physical stores or large shopping malls. There is a marabout of prices and items that make it essential to use filters well. After all, nothing that can not be solved by browsing a little and getting used to the platform.

Can you use PayPal for AliExpress?

Paying with PayPal on AliExpress

Currently, you can‘t use PayPal to pay for AliExpress purchases³. Check that the seller offers PayPal as a payment method – even if AliExpress supports PayPal in the destination country, not all sellers have it activated as a payment method.

Why does PayPal not work on AliExpress?

You cannot officially used PayPal when buying or selling products from AliExpress. There aren’t many sellers who will be willing to receive payment through PayPal. Most Chinese sellers will refuse transacting through PayPal due to its transaction fees and chance of experiencing a scam from buyers.

What is the safest way to pay on AliExpress?

The best method to pay on AliExpress is PayPal. If you find a supplier that supports PayPal, list all of there products. If you have a credit card with a discount, it’s even better than PayPal. Because this way, you can also make money for the purchases in the background using Cashback.

How do I order something on AliExpress without paying?

You can place an order on the trading platform without payment in the case when you want to ask the seller about a personal discount, which it can provide only after you click the confirm and pay button.

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