How To's

How to contact wish directly

How do I speak to someone at Wish?

Wish Customer Service Phone Number (800) 266-0172, Email … You can contact the customer service representative of Wish calling Wish’s helpline …

Is there a phone number for wish?

Wish/Customer service

Does wish have live chat? does not offer customer support through live chat. While can’t chat, our partner hires US-based experts who are on call and can help troubleshoot your issue for a small fee.

Does wish have an email?

Send a detailed email to [email protected] as a more general option.

Is wish a Chinese company?

Wish is based in San Francisco but has offices all over the world including Amsterdam, Toronto, and Shanghai. Globally, we have 750+ employees among us.

Does wish sell fake products?

Wish is as legit as Amazon and eBay. The majority of the merchants on Wish are located in China. This means that a good portion of the merchandise being sold is counterfeit. So while the company may be legit, its merchandise may not be.

Why is wish so bad?

First of all, Wish products don’t come quickly, and that’s thanks to super cheap shipping rates. Secondly, the items can be priced so ridiculously cheap because the bulk of the products are made in China where there is a low cost of labor and labor requirements are much less stringent (via The Atlantic).

Does wish sell fake jewelry?

Yes. Often, and despite the bad reputation around Wish, the higher-quality and slightly expensive Wish sterling silver jewelry is real, and it’s made of authentic, 925 sterling silver.

How does wish get away with selling fake products?

Most of the merchants on Wish are located in China and sometimes there is counterfeit merchandise. The company that is selling the merchandise might be legitimate, but that doesn’t always mean the merchandise is. The prices on Wish are much lower because the items are often shipped directly from factories in China.

Why does wish lie about prices?

You as the merchant indicate the price of each item when uploading products onto the platform. However, there may be a difference in the price suggested by the merchant and the price users see on Wish. We do this to optimize exposure and number of transactions.

Why is wish so cheap?

Wish is focused on giving our worldwide customers access to the widest selection of affordable goods. We do this by working directly with suppliers and prioritizing value over brand, packaging and fast delivery.

Does wish steal your money?

Will Wish Steal My Information? You’re probably hesitant to type your credit card information on a website that sells a leather watch for $1. The truth is that Wish is just about as safe as any other online retailer. Wish itself won’t steal your information.

How do I get my money back from wish?

Refund the Transaction

Proceed by clicking “Refund”. Wish will initiate the refund instantly for you, and the user will receive the refund within 5-7 days after their bank finishes processing the refund for them. Please note that this action will deduct the payment for this order in your next payment cycle.

Why does wish need my bank statement?

It asks for your DRIVER’S LICENSE to “verify your identity”. As in, it turns on your camera and asks for pictures of the front and back. If you do not comply, it refuses to let you buy things until you do. It asks for BANK STATEMENTS also to “verify your identity”; same as the driver’s license.

Where is wish based out of?

Wish is based in San Francisco but has offices all over the world including Amsterdam, Toronto, and Shanghai. Globally, we have 750+ employees among us.

Is wish or AliExpress better?

In other words, AliExpress is generally cheaper than Wish. Both platforms work with dozen and hundreds, and even thousands of sellers, however, so there is no final opinion. We recommend checking both stores from time to time; chances are, you’ll find a lot of cheap products on, too.

Is wish a Chinese app?

No, Wish App is not a Chinese app, though the preponderance of products offered for purchase belongs to the Chinese. Wish app is primarily for people who would prefer to get products cheap.

How long does a wish delivery take?

How long does it take to get a delivery from Wish? Most Wish Post shipping packages are delivered within 15-30 days, of course there are exceptions and packages can take up to 45 days to arrive.

What are the reviews for Wish?

Wish has a consumer rating of 2.39 stars from 7,789 reviews indicating that most customers are generally dissatisfied with their purchases. Wish ranks 76th among Marketplace sites.

Is wish online shopping reliable?

Shopping on Wish South Africa is one of the most exhilarating experiences. It is not only fun and affordable but also straightforward. For this reason, it is one of the most reliable ways to get the products you need from across the world.

Are wish Phones fake?

They are called knock-offs for a good reason. The phones you get off of Wish has very little RAM memory, usually 1 GB. It is better to spend a little more and get a quality phone. They may be assembled in China but they aren’t engineered in China and the Chinese govt doesn’t control any of their functions.

How many customers does wish have each month?

Wish was the most downloaded shopping app worldwide in 2018 and is now the third-biggest e-commerce marketplace in the U.S. by sales. Globally, some 90 million people use it at least once a month.

Why does wish sell out?

If merchants are currently located in a country/region outside of their pre-set shipping destinations, their products will be shown as “Sold Out” to them on the Wish app or website. Merchants may also view and modify their products’ international shipping settings, including shipping prices for different destinations.

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